Return/Warranty Policy
Payment and Delivery
We ship daily Monday through Friday except holidays. Orders placed before 12pm EST will be shipped out the same day. We ship USPS or UPS depending on your selection.
UPS: Delivers Monday to Friday. For smaller items will ship 2nd Day or Next Day Air Saver depending on your selection Bigger items like MacBooks and laptops will ship UPS Ground and can take 2-5 business days
USPS: Delivers Monday through Saturday usually within 2-4 business days.
Depending on the value of the shipment, a signature may be required to receive it. A signature can be requested if you would like.
Please inspect the item upon delivery and make sure to contact us as soon as possible if there are any issues.
We accept PayPal, all major credit cards, and our retail locations accept cash also. Financing is also available.
Warranty
All our devices are tested before shipping but sometimes hiccups do arise. Each purchase comes with a 60 day warranty. Warranty only covers natural defects. It is not insurance, it does not cover physical or liquid damage. Please make sure to contact us immediately if there is an issue.
Returns and Exchanges
You may return your device within 7 days of delivery. It must be in the same condition it was received. If there is device protection enabled, please make sure to disable it before shipping it back. We reserve the right to charge a restocking fee of $15 if it’s buyers remorse. This helps us cover any shipping costs and help maintain low pricing. Please email us with your Order ID and we will send a return label to you.
We can exchange for a different product if you would like. Just email us the link of the product you would like and also your Order ID. We will exchange it once the original item is returned. Any difference will either be billed or refunded depending on the difference.
All accessories that were included with the item must be returned. $12 fee would be charged for each item not returned.
We reserve the right to refuse if this policy is abused.